How to Put an iPhone Into Recovery Mode

To put the iPhone into recovery mode so you can do an iTunes firmware restore follow these steps:

Step One
Open iTunes and connect the iPhone to your Mac.


Step Two
Press and hold the Home button and the Sleep/Wake button at the same time.


Step Three
As soon as the screen goes black release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.


The iPhone will look like this: